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Cookies Policy
This Cookies Policy explains how Royal Ace Casino may use cookies and similar technologies when you visit or use our website. It describes what these technologies are, why they may be used, and the choices available to you. This policy should be read together with our Privacy Policy and any other terms that apply to your use of the website.
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About cookies
Cookies are small text files or similar data files that may be placed on your computer, mobile device or other device when you visit a website. They allow a website to recognise a device, remember information about a visit and support certain website functions. Cookies do not usually contain information that directly identifies you, although information collected through cookies may be linked with other information in some circumstances.
Contents
Royal Ace Casino may also use technologies that perform a similar role, including software development kits, pixels, tags, local storage and related tracking technologies. For simplicity, this Cookies Policy refers to all of these technologies as cookies unless a distinction is needed.
Cookies may be session cookies or persistent cookies. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The length of time a cookie remains may depend on its purpose, your browser settings and the settings of the organisation that places it.
Why cookies are used
- To help the website load correctly and provide core features.
- To remember settings, preferences and information entered during a visit.
- To support account access, security and the protection of the website from misuse.
- To understand how visitors use the website and identify areas that may need improvement.
- To measure the effectiveness of communications, advertising or promotional activity where applicable.
- To help provide content and experiences that are more relevant to visitors.
Types of cookies we may use
Strictly necessary cookies
These cookies may be required for the website to operate and cannot always be switched off through standard preference tools. They can support functions such as page navigation, secure areas, account features, session management, fraud prevention and the delivery of services requested by you. Without these cookies, some parts of the website may not work properly.
Preference and functionality cookies
These cookies may remember choices you make, such as language, region, display preferences or other settings. They can make future visits more convenient and help the website provide features that reflect your previous choices. If you disable them, some preferences may not be retained and you may need to provide the same information again.
Performance and analytics cookies
These cookies may collect information about how visitors use the website, such as which pages are viewed, how visitors move between pages and whether an error occurs. The information is generally used in an aggregated or statistical form to monitor performance, improve design and understand how the website is being used. Analytics information may be collected by Royal Ace Casino or by a service provider acting on its behalf.
Advertising and marketing cookies
Where used, these cookies may help measure advertising campaigns, limit the number of times an advertisement is shown, or understand whether content has been viewed or acted on. They may also help deliver advertising or communications that are more relevant to a visitor's interests. These cookies may be placed by Royal Ace Casino or by third-party advertising and technology providers, subject to the choices and settings available in the relevant consent tool.
Security and responsible use
Cookies and similar technologies may support security checks, account protection and the detection of unusual or potentially harmful activity. They may also assist with controls designed to support lawful, fair and responsible use of online gambling services. Cookies are not a substitute for other security, identity, age or account-protection processes that may apply.
Your choices and cookie controls
When you first visit the website, you may be shown a cookie notice or preference tool. Where applicable, this tool allows you to accept optional cookies, reject optional cookies or select categories of cookies. Your choices may be stored so that they can be applied on later visits. If you clear your browser data, use a different browser or use another device, you may be asked to make your choices again.
You can also manage cookies through your browser or device settings. Most browsers allow you to view, delete, block or restrict cookies. You may be able to configure your browser to notify you when a cookie is being placed. Instructions differ between browsers and devices, so you should consult the relevant settings, help information or support material for the browser or device you use.
- Deleting existing cookies may remove saved preferences and sign you out of areas of the website.
- Blocking all cookies may affect website performance, security and access to certain account or gameplay features.
- Disabling optional cookies may not remove every form of advertising or communication, but it may reduce the ability to tailor or measure them.
- Cookie controls may apply only to the browser or device where the choice is made.
- Some third-party services may provide their own opt-out or preference tools.
If you choose not to allow optional cookies, you can generally continue to browse the public parts of the website. However, certain functions may depend on strictly necessary cookies or other technologies and may not be available if those technologies are blocked. We will not treat the refusal of optional cookies as consent to receive marketing communications.
Consent and withdrawal
Where consent is required, we will seek it in accordance with applicable requirements. You may withdraw or change consent for optional cookies by using the available preference tool or by adjusting your browser settings. Withdrawal will not affect processing that took place before your choice was changed, and it may not affect technologies that are necessary for the website or services you have requested.
Third-party technologies and privacy
Some cookies or similar technologies may be placed by third parties that provide services for the website. These providers may support functions such as website analytics, security, payment or technical operations, customer assistance, content delivery or advertising measurement. The third party may process information in accordance with its own privacy notice and terms. We encourage you to review the information provided by those third parties where it is available.
Information collected through cookies may include device type, browser type, approximate location, IP address, operating system, pages viewed, links selected, session activity, referral information and the date and time of a visit. The information collected will depend on the technology and how it is configured. We may use this information for purposes described in this policy and in our Privacy Policy, including operating, securing, analysing and improving the website.
Cookie information may be combined with account, device or usage information where this is permitted and necessary for a stated purpose. We take reasonable steps to manage personal information in accordance with applicable privacy obligations. Further information about the collection, use, disclosure, storage and handling of personal information is set out in the Royal Ace Casino Privacy Policy.
Children and age-restricted services
The website and online gambling services are intended for people who meet the applicable legal age and eligibility requirements. We do not knowingly seek to collect information from people who are not permitted to use gambling services. If you believe that a person who is not eligible has provided information through the website, please stop using the service and refer to the available privacy or support channels.
Changes and further information
We may update this Cookies Policy from time to time to reflect changes to the website, the technologies used, legal requirements or our practices. The updated version will be made available on this page, together with a revised effective date where appropriate. Your continued use of the website after an update may be subject to the updated policy, but any consent required for optional cookies will be requested through the relevant preference process.
This policy is intended to provide general information about cookies used in connection with the Royal Ace Casino website. The cookies and technologies used may vary as the website, its features and supporting services change. A cookie preference tool, where available, may provide more current information about the categories or purposes presented at the time of your visit.
If you have questions about this Cookies Policy, your cookie choices or the handling of personal information, please use the contact or privacy channels made available on the website. Do not include passwords, payment details or other sensitive account information in an ordinary enquiry unless the website specifically instructs you to do so.
